Cookies policy


To comply with the duty of information required by the regulations, the user who provides us with personal data must be previously informed that their data will be processed in accordance with the law that has the rights that it grants with reference to the so-called ARCO. (Access, Rectification, Cancellation and Opposition).

To do this, each and every one of the points reported below must be attended to.



First, it is necessary to point out that the cookies used to any of the following purposes:

  • Only allow communication between the user's computer and the network.
  • Strictly provide a service expressly requested by the user.

In this sense, the AEPD Working Group of Article 29 in its Opinion 4/2013 has interpreted that among the excepted cookies would be those whose purpose is:

  • “User input” cookies
  • Authentication or user identification cookies (session only)
  • User security cookies.
  • Media player session cookies.
  • Session cookies for load balancing.
  • User interface customization cookies.
  • Plug-in cookies to exchange social content.

Thus, it can be understood that these cookies are excluded from the scope of application of article 22.2 of the LSSI and, therefore, it would not be necessary to inform or obtain consent regarding their use. On the contrary, it will be necessary to inform and obtain consent for the installation and use of any other type of cookies, both first and third party, session or persistent, being subject to the scope of application of article 22.2 of the LSSI.

In the event that personal data is collected from users using cookies other than those indicated, notification must be given before said cookies are activated.

The regulations do not specify ways to inform and obtain consent nor is there a single formula to fulfill that duty, but rather there are multiple systems to achieve it. A simple way to fulfill your duty of information about cookies is through a system called “layered information”.

In this way, when the user accesses your website, they are shown the essential information in a first layer and, if they want to complete the information, it is provided in a second layer, which they would access by clicking on a button or link.

Below, I detail the texts that, as an example, the Spanish Data Protection Agency (AEPD) proposes for both the first and second layers.

First layer information


This website uses both its own and third-party cookies. Some are essential to make the website work better; Others help us show you advertising related to your preferences through the analysis of your browsing habits. If you continue browsing, we understand that you accept its use. You can change your settings or get more information here . (NOTE: here would be a link to the second layer page).

Second layer information

Definition and function of cookies

What are cookies?

A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way you use your equipment, they can be used to recognize to user.

What types of cookies does this website use?

  • Analysis cookies: These are those that, well treated by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered. To do this, your navigation on our website is analyzed in order to improve the offer of products or services that we offer.
  • Advertising cookies: These are those that, whether treated by us or by third parties, allow us to manage in the most efficient way possible the offer of advertising spaces on the website, adapting the content of the advertisement to the content of the requested service or the use. that you make from our website. To do this, we can analyze your Internet browsing habits and we can show you advertising related to your browsing profile.

How to deactivate them?

You can allow, block or delete cookies installed on your computer by configuring the options of the browser installed on your computer.

For more information about Firefox click here .

For more information about Chrome click here.

For more information about Safari click here.

For more information about Opera click here.

For more information about Internet Explorer click here.

Add information on the identification of who uses the cookies, that is, if the information obtained by the cookies is processed only by the editor and/or also by third parties with whom the editor has contracted to provide a service for which the use of cookies, with identification of the latter.

Web Form:

If the company's website has a form with which users can contact and provide personal data such as: name, surname, telephone number, email address, this tag must be entered prior to sending the personal data information:

Personal Data Protection Policy.

The personal data provided electronically through the following form will be registered in the CLIENTS AND/OR SUPPLIERS file, with the purpose of answering queries and obtaining statistical data on them. The user can exercise their right of access, rectification, cancellation and opposition through written communication, clearly identifying themselves and providing a photocopy of their DNI to the following address Paseo Milicias de Garachico 1 Edificio Hamilton 5º, office. 62. 38002, Santa Cruz de Tenerife, Canary Islands, Spain. These rights can also be exercised in the terms established by the applicable regulations and which can be consulted at